It’s important to us that you are completely satisfied with your purchase. If you’re not happy for any reason please let us know at [email protected] or call us on Tel +44 (0) 1892- 731087

Return Guidelines

  • PLEASE contact us BEFORE returning any items!
  • You can return a purchase for up to 14 days for a full refund. Return postage to be paid by the purchaser unless the fabrics are faulty in which case  Dragonfly Fabrics will provide a pre-paid bag.
  • All items must be in their original state.
  • Please retain your proof of postage as this lists your Track and Trace reference.
  • Please note that returns outside of the UK will not have postage refunded unless the fault is ours.

If any product is being returned, please contact us BEFORE returning it, via email at [email protected] within 48 hours of receiving the goods and we will advise you on how to proceed.

Any shipping costs incurred when returning damaged goods will be refunded and replacement goods sent at no extra cost.