- Kathryn 16.02.17
Hello, I just received my order and I had to write you a little thank you note. The fabrics I purchased are absolutely beautiful and better than I imagined. I took a risk ordering from you since I'm in the USA and returns would be difficult but I'm so glad I did. Now I cant wait to place another order- your boiled wool is some of the best I've seen! Also, thank you for your prompt communication when I had a question about the mailing address. I won't hesitate to order from you again, and I will recommend your shop to anyone I know looking for boiled wool.
- Sandy 23.01.17
- Thanks very much for the amazing customer service!Much appreciated and looking forward to more fabric purchases!
- Kate 19.12.16
Thank you very much. PS. I love your site and I eagerly await your blog posts - I have a stockpile of fabrics and patterns and no time to make anything but I feel like I'm creating when I read your blog. Thank you.
- Julie 30.11.16
Many thanks for selling such lovely fabrics and providing such great customer care
- Pat 21.11.16
Thank you so much for a beautifully wrapped order. Received today. How lovely that in this mad, hectic world there are still people that value quality above quantity and personal service above the 'Serve, pay, thank you mam attitude. Very much appreciated and really delightful. It's all about shopping experiences these days I guess with so much competition, and you will win hands down every time. Thank you
- Noni 21.11.16
I have received the parcel today and am so happy with the gorgeous fabric. Thank you for sending it again so efficiently.
- Carolyn 10.11.16
- I do need to tell you how much I love Dragonfly Fabrics! I am a member of a village sewing bee group and have lots of friends who sew and I talk about you all the time!Your website is so easy to use, the videos are so helpful. The sample service is excellent and delivery is always so prompt. The matching thread and zip selection is so easy too.I get so excited when my package arrives - it is always so beautifully presented. I love that everything is wrapped so lovingly with a lovely little sticker to keep it together and cute little bags used for the other goodies you have ordered!The fact that you have recommended other companies is tantamount to the strength of your brand. I always head for Dragonfly Fabrics first and foremost and will continue to do so!Many many thanks!
- Marcia 09.11.16
The swatches arrived today and the colours are gorgeous - it's going to be tough to chose!
- Pat 08.11.16
Thank you so much for the samples. They are all beautiful, so its very difficult to choose. I will have to get my old sewing machine out of the attic where it has been for 30 years and check if it still works, then order my patterns.I will then place an order.
- Jayne 05.11.16
I'd just like to send a quick email to thank you for the recent fabric order I received. This was the first order I placed with you and I am very impressed with both the quality of the fabric and its presentation. I look forward to ordering with you again
- Sandy 31.10.16
- Just wanted to say thank you very much for the well sized and well chosen samples. I've been trying to buy some knit fabrics from online shops and it has been so difficult with some shops until I e-mailed you!.Have now placed an order for some french terry and look forward to buying more fabric from your shop!Amazing!
- Dawn 25.10.16
Just to say thank you for being so prompt with the delivery of my order. It was beautifully wrapped with obvious care and attention. I am delighted with the quality of the fabric and the matching items are perfect. I hope my dressmaking will do it justice after tentatively returning to the craft after many years. Many thanks again.
- Lorraine 20.10.16
Hi, just to say a huge thank you for my order, received today. The Clare Coat Pattern, arrives so quick after ordering, superb service..thank you x
- Ruth 13.10.16
I love your fabrics and emails. I'm just preparing to start either a Heather dress by Sew over it or a Coco, in your purple floral ponte I purchased from you earlier in the year. It is so lovely I can't decide which yet.
- Sally 13.10.16
Wow that is superb service, look forward to seeing this fabric. I'll be using it in a class at the end of the month so if all goes well will be buying more in the future.
- Pauline 05.10.16
Thank you so much for sending my order so quickly. It was a delight to unpack it as it was so beautifully presented. It just seems to me that you understand the pleasure and romance of fabric. I decided I would stick to natural fabrics in the first instance and I just liked the sound of your company and appreciated the fact that you gave guidance on each fabric. Now I feel confident I have found a supplier I can trust.
I received more samples with today's order and will be ordering again when I have sorted out my patterns and my quantities. I also decided that if I was going to put the work in then I would buy good quality fabric. I do feel confident in Dragonfly Fabrics and opening my parcel this morning was a real pleasure.
- Julie 04.10.16
Just to let you know that the fabric I ordered from you arrived yesterday.I am delighted with it & it was beautifully packaged.Many thanks & kind regards,
- Monette 23.08.16
I just wanted to say I have just received my pattern! and how lovely that you take the time to wrap it in lovely tissue!!that kind of detail makes such a difference!!
- Liz 18.08.16
I received my order this morning and I am so pleased. I have placed a few orders over the phone and
online and I am delighted with the quality of the fabrics and they are packed so lovely.
Special thanks to Katie who is so helpful, nothing is too much trouble. Such a good sevice
cant thank you enough.
- Kath 16.08.16
Thank you once again my pattern arrived safely wrapped beautifully. Every order from you is almost to nice to open as its wrapped so lovely, when I receive a package from dragonfly I know it will always be lovely
- Kerry 12.08.16
- Just wanted to say a big thank you for getting my order out to me so quickly. It arrived this morning and is already laundered and drying on the line, ready to be made into something lovely.As always the service from Dragonfly has been superb and I always recommend you to my fellow sewists.
- Susie 09.08.16
Many thanks again for the most wonderful customer service!!
- Jayne 09.08.16
Thank you for my recent order, received today. As always, I am delighted by your fabric. It is inspiring!
- Helen 08.08.16
Just to let you know the lovely fabric arrived today, I shall definitely be ordering more.
- Angie 03.08.16
Thank you for super service 👍
- Vivien 29.07.16
I'd like to let you know how much I like the fabrics you stock. I've been aware of your site from adverts in the sewing press (probably saw it in Sew Today) and have visited the site before. Until yesterday I hadn't had a good look through the store and am very impressed by the quality; just the sort of thing I like. And your website is very user-friendly and attractive.
- Ina 27.07.16
Thank you for a very good service!
- Angie 21.07.16
The fabrics arrived today and I love them both ....You really do have some lovely fabrics ..!!
- Rona 21.07.16
thank you I am pleased with my order and cant wait to get started. I am so impressed with my pattern and the tutorial is great thank you so so much. the wee personal touch on the paper work makes all the differance
- Jillian 05.07.16
I meant to send this email last week, but time seemed to slip away…. I just wanted to say thank you for my order that I received last week. We don’t have any fabric shops within Aberdeen or the surrounding area and ordering fabric online can often be a little disappointing and frustrating. Not with the order that I received from Dragonfly! – the materials that I received were all gorgeous and exceeded expectations. The recommendations that you had provided me with were perfect. They were additionally all beautifully wrapped in tissue paper which made opening the parcel even more enjoyable. I used the cable knit jersey for a dress at a dressmaking class over the weekend and the result was wonderful. Thank you – it may be your standard customer service, but it was very much appreciated.
- Jane 27.06.16
Thank you for exceptional customer service. I very much wish that I lived near enough to join you all for your open day next month! I am sure it will be very successful.
- Karen 24.06.16
Very pleased with my order received today, thanks.
- Nora 24.06.16
Just received my MARILYN dress pattern today, and was really chuffed with the extra touch ( tissue paper ) - I hope once I get to make this beautiful pattern, I do it justice!! Thanking you!
- Maureen 18.06.16
Delighted to get my parcel today – thank you so much!
- 15.06.16 Agnes
Biolinen has arrived. It is a lovely fabric and I am looking forward to start sewing. Many thanks
- Imogen 15.6.16
- The fabrics are all wonderful and I am very pleased with them. They're mostly for my daughter and I'm sure she'll be thrilled too.Thank you very much for excellent and speedy service.
- Carolyn 08.06.16
- I have just received my order for 1m Wool Tweed - pink. Which, as always, was beautifully packaged and presented!
- Jenny 9.05.16
Just a note to say thanks again. The Brussels Washer Linen fabric arrived, has been cut and I am now sewing a Tessuti Sophie dress with it. It is lovely to work with, so soft and drapes beautifully - perfect for this pattern.
- Bernie 18.04.16
Thank you so much! Excellent service as always!
- Therese 13.04.16
First class service, thank you very much.
- Elaine 12.04.16
I'm really pleased with the service, wrapping and the range on your website is inspiring! Many thanks
- Francesa 12.04.16
- Gorgeous, absolutely freaking lovely:). Somehow samples give you a feel but the whole piece is so much better. The bumblebee lawn is sooo soft - the only thing I hadn't sampled which is the ponti is gorgeous.Thanks again for your lovely personalised service
- Diana 24.03.16
I wanted to let you know that I am VERY impressed with both your website and your quick service. The material was received safely today and I am very pleased with it, also the price.
I am returning to dressmaking after a lapse of 2 years so went on the internet to find some fabric and came across your site. When making any garments in future I shall certainly visit your site again.
- Julie 16.03.16
So very kind of you to remember and update me, thank you. You provide the very best customer service I've ever experienced! So glad I found dragonfly Fabrics.
- Anita 10.03.16
Thank you for the lovely fabric. Will keep an eye on your website.
- Alice 07.03.16
Many thanks for the prompt next day service – I received my fabric in good time for my project.
- Emma 03.03.16
Received with thanks. Excellent service thank you.
- Jane 01.03.16
Just to let you know that my package arrived this morning. It's my birthday tomorrow and opening your parcel was like having an early birthday present - lovely tissue wrapping and I'm really pleased with the patterns and samples. I can't wait to get sewing!
Thank you all
- Emily 27.01.16
Brilliant service, your parcel arrived this morning! Many thanks
- Laura 14.12.15
You have the most gorgeous boiled wool and bamboo fabric that I've ever seen! I wish I was a little mouse in your warehouse :-) Thank you for great customer service
- Julie 11.12.15
- Thank you for the beautiful fabric, it arrived today. So grateful for your prompt service.
- Julie 23.11.15
Hi I really enjoy your emails with all the new fabric and unheard of for me patterns. Hoping to come to one of your open days.
- Emma 03.11.15
Thank you for your lovely email-what fabulous service!! As I mentioned I'm a beginner so I really welcome your help and advice!
- Susie 20.10.15
Thanks so much for sorting my samples and for going ‘above and beyond’ to get them here on time. They have just arrived so I have them for tomorrow!
The Midnight bio linen is absolutely perfect.
- Julie 20.10.15
Can't wait to get sewing with this lovely fabric, so impressed with your superb customer service! Thanks again for all your help.
- Susie 19.10.15
I have to say that your service continues to be impeccable. Have a lovely week.
- Cara 18.10.15
- Just wanted to say how lovely it was to meet you yesterday at your open day.I made the jacket over the course of a couple of hours today from some left over fabric. Lovely pattern easy to make. Am still thinking of the boiled wool !Pleasure to meet you all, thank you for the cakes and juice too .
- Liz 16.09.15
Wow - fantastic fast service. Really looking forward to receiving the fabrics, and hope to order more again from you soon. Thanks and best wishes
- Niav 28.08.15
I can't wait now to get all that beautiful material and get sewing! Thank you very much, you've been very helpful and it has been very easy ordering from you - that was my first time ordering fabric from the internet! I'd be more than happy to order from you again so I'm sure I'll be in touch with you in the future.All the best
- June 26.08.15
- Same great delivery speed, fabric is also quality.thank you
- Phyllis 18.08.15
- Good morningI recently ordered a length of boiled wool from you which arrived yesterday.I would like to say how impressed I am with the quality of the fabric and with the service.Thank you. I will certainly buy from you in the future.
- Audrey 05.08.15
Thank you so much! I am truly impressed by your good service.
- June 24.07.15
Thank you for your fantastic service, 1st class delivery service brilliant, ordered 11.50 Thursday, goods delivered 09.30 Friday which, sometimes, when you have picked your fabric you want it now, which your next day delivery allows us to have. The linen fabric I ordered is super quality and the colours perfect, your presentation was a special touch will certainly be using you again.
- Cath 08.07.15
I received the fabrics today which is always a delight but I am very pleased also with the attention to detail with the wrapping, Thank you once again.
- Susan 01.07.15
Thank you so much received material on Saturday, excellent service.Kind Regards,
- Natalie 18.06.15
Super delighted with purchase. Thank you.
- Chris 01.06.15
My parcel of linen arrived yesterday,and I just wanted to say how beautifully packaged it was,with the ribbon,tissue paper and care that had gone into it! I can't wait to start making my tunic dress from The Makers Atelier pattern in it! Thankyou for it and the lovely samples and fat quarter.
- Therese 28.05.15
I have today received the above and would like you to know that not only am I delighted with the fabric, but much appreciate the care with which you package it. Thank you.
- Ingrid 19.05.15
Just to say that I received my order yesterday, how quick !
The fabrics are beau-ti-ful !
- Patricia 05.05.15
I recently received an order of Bio Linen Cream material from you . I would like to say how pleased I was with the material and the way it was presented. Your company were extremely efficient in handling the order.
- Sabine 05.05.15
EVERYTHING WAS SO BEAUTIFULLY PACKAGED, ESPECIALLY WHEN IT WAS ALL TIED UP WITH A RIBBON. NOT MANY PLACES TAKE SO MUCH TIME AND EFFORT TO DO THOSE TYPE OF THINGS THESE DAYS!
THE FABRIC LOOKS SO NICE I CANNOT WAIT TO USE IT ALL.
- Julia 13.04.15
Many thanks for a great service
- Julia 28.02.15
Thank you for the samples. They are beautiful both in colour and quality. I am not able to get such lovely fabrics anywhere!
- Christine 27.02.15
I have just received my first order from you and I would like to say how impressed I was by the presentation - beautifully wrapped in tissue with a lovely re-usable ribbon. As the ribbon matched the material so well, I shall incorporate it into my granddaughter's dress.
Thank you very much. I will be ordering again.
- Suzanne 20.02.15
Just a note to say that I received my fabric on wednesday, thank you. Also it was lovely to get something packaged so nicely.
- Jackie 18.02.15
Thank you so much for the quick processing of my order - the fabric is beautiful, and wrapped in pretty tissue paper too, what a nice touch. Shall definitely be recommending you to my friends.
- Helen 13.02.15
I have always loved the fabric I've ordered from you, and this excellent customer service really is the icing on the cake.
- Jemma 12.02.2015
- Thanks so much for super quick dispatch and its even tied up in a pretty ribbon! I really cant fault you!!!Well done, what a great business to deal with... Ill be back!!Kindest regardsa very satisfied customer.
- Sally 11.02.2015
Hi Dragonfly fabrics,
I have just received my order and I'd like you to know that I'm absolutely delighted with the quality of fabric and service! It is so refreshing to find somewhere that sells quality fabrics and service, (not all of us want cheap) so thank you so much, you will definitely be my first port of call from now on.
- Lynette 21.07.2014
I received my fabric today. I am delighted with the quality of the linen that was packaged so beautifully! Thank you!
- Maxine 18.07.2014
Thank you for the shipment which I received today. I just wanted to say how beautifully the fabric was presented, tied up with a lovely piece of ribbon (which incidentally will be used in my current sewing project. I am well impressed, and I shall be browsing your products again. Thanks very much for your excellent and timely service.Maxine
- Wendy 05.04.2014
- Your service is second to none ... Prompt and well packagedMany thanksWendy
- Anna 04.04.2014
Just wanted to thank you for the attentive service and thoughtful packaging - I really appreciate it very much. I will be back for more when I have finished my dress!
- Claire 07.04.2014
Just to say that my fabric has arrived in Stockholm - its wonderfu! Thanks so much for your help.Best wishes,Claire
- Marian 27.02.2014
Thank you for the beautifully wrapped package, that arrived today. it will be a shame to unfold the fabrics as they look so pretty!Thank you again,Marian
- Christine 20.9.2013
Thank you for dealing so promptly with my order, which arrived safely yesterday. I'm delighted with the fabric and it was so beautifully packaged - it was like opening a birthday present. Can't wait to get stitching! Excellent customer service, many thanks.
- Janet 11.6.2013
- I am so pleased with my boiled wool - I just wanted you to know. It is a lovely colour and weight and I cannot wait to make it up.Janet
- Susannah 21.2.2013
I am so thrilled with my order , seriously over the moon thrilled!! The wrapping is magnificent , the ribbon, the care taken and the quality of both the fabrics, Awesome.
- Hilary 24.10.2012
Thank you for the up date regarding my order for the Lapland fleece material which arrived yesterday. I was delighted with the quality, it exceeded my expectations. I was equally impressed with the presentation of the material it was beautifully wrapped in tissue paper and tied with ribbon, it made the purchase feel very special.
- Liz 25.4.2012
Just to say that my order of cream linen has arrived and I am delighted. You are to be seriously congratulated on your beautiful presentation of a fabulous quality linen. Customer information has also been great.I shall definately recommend you to others